Contact centers face unique challenges in managing scheduling levels and employees, TixTime offers a unique solution to contact centers. TixTime provides attendance and timesheets, scheduling, and employee management. If you are still using spreadsheets for scheduling and attendance TixTime is the solution. TixTime replaces spreadsheets for time and attendance, scheduling, and employee management in contact centers.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More