Contact centers face unique challenges in managing scheduling levels and employees, TixTime offers a unique solution to contact centers. TixTime provides attendance and timesheets, scheduling, and employee management. If you are still using spreadsheets for scheduling and attendance TixTime is the solution. TixTime replaces spreadsheets for time and attendance, scheduling, and employee management in contact centers.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Arise is one of the world’s leading providers of virtual business process outsourcing (BPO) solutions for brands seeking to improve service quality and results. Arise provides the technology to deliver business processes using an independent home-based workforce delivering increased flexibility,...