QSD is user-friendly software that provides your small call center or helpdesk with affordable, real-time display and historical reporting to aid in the management of your center’s performance. When customers call, they want service. They don't know, or care, whether they are contacting a large call center or a small help desk. Regardless of the size of your center or the number of people on your team, the challenge is to provide quality service. Now you can improve your call center team's performance with our simple, affordable solutions.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...