Managing "First Contact™" media for over 30 years, Advertel has developed an extensive program to portray a professional image over the Internet and telephone -- still America's #1 preferred form of "First Contact™."
How well does your company present itself over these two crucial media? Do you have a consistent branded image across both? Ask about our innovative web/phone integration techniques. See our exciting new web designs that include reciprocal telephone features!
Advertel is known for its broadcast-quality recordings made for the phone: ACD, Auto-attendant, hold-queue and IVR. Our comprehensive services include: system architecture, call-flow analysis, menu scripting, studio recording, and hotline marketing. Our national brand of on-hold messages, ADS-ON-HOLD®, has been expertly managing hold queues across the country since 1983! When it comes to branding, don't forget the phone: "The Original Internet!™"
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Serviont's front end IVR can handle up to 96 calls (based on the hardware and the type of interface used) simultaneously and run multiple applications on the same platform. The system interfaces with the host on one end and the EPABX on the other. The system provides caller prompts. The...
"Make Your Phone Bing!" this holiday season. While other on-hold services may offer jingle bells and greensleeves, all ADS-ON-HOLD(R) subscribers and their callers will enjoy the timeless favorites of Bing Crosby! Included are exclusive Crosby family interviews regarding this great 3-time... Read more
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