SPAS - Service Personnel Appraisal Software - is Call Center Agent Pre-Employment Screening Software, which is easy to deploy, very cost effective and highly predictive of an individual's suitability for a Call Center job. SPAS weeds out the candidates who will burn out fast because they aren't suited for the work, and identifies the people with the Personality/Job Fit/Soft Skills, Motivation and Work Ethic to be Top Performing Call Center workers. Proven Results. Free Trial available.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Arise is one of the world’s leading providers of virtual business process outsourcing (BPO) solutions for brands seeking to improve service quality and results. Arise provides the technology to deliver business processes using an independent home-based workforce delivering increased flexibility,...
Top performing Call Centers drive their revenue & performance through superior hiring tactics. Finding ways to hire better quality Agents is consistently placed as a priority by senior management. Deploying tools that give you better insight and more accurate predictions as to which applicants... Read more
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