Our team knows how to build, execute and grow direct marketing through a balanced blend of experience, technology knowledge and successful operations and application experience.
We provide objectivity through an independent approach to review marketing plans, provide advice and third party experience that just cannot be replicated in-house.
Specialists in innovative approaches to our client’s challenges making the impossible possible! When others say it can’t be done, we do it! Our unique blend of direct marketing expertise coupled with our experience with leading edge applications and services allows us to deliver unparalleled results for our clients.
Our specialty is teleservices – live, in or outbound, automated messaging, IVR – call center review and audits, reviews, finding service companies, Quality Assurance, program optimization … if “it” uses a phone, we can make it better!
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Founded in 1998, IVR Technology Group (ITG) is a privately held direct marketing firm that provides superior hosted interactive solutions including Interactive Voice Response, Internet and SMS/Text processing. Headquartered in beautiful Buffalo, New York, ITG has operations in NY and CA with... Read more
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