The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Quality Contact Solutions (QCS) is one of the most admired B2B and B2C outbound telemarketing vendors in the United States. QCS owners, Dean & Angela Garfinkel, along with a large team of professionals ensure every client program achieves the established goals on a daily, weekly and monthly...
We offer clients a call center environment that maximizes productivity and sales performance for Business-to-Business or Business-to-Consumer programs. • Consultative Selling • Lead Generation • Appointment Setting • Decision Maker Qualification • Customer Acquisition & Retention •... Read more
Our consulting team offers over 40 years of combined experience developing and managing high performance call center programs for clients like Celebrity Cruise Lines, American Express, AT&T, Xerox and Pierce Promotions. We have extensive experience interviewing, selecting and managing large and... Read more
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