CBX Phone Center Suite is a set of three modules that delivers a powerful cost effective and easy to maintain solution to meet the demands of today's call center. CBX Courier is an automated system that dials calls from a list and then reads a pre-formatted message, which can include each called party's unique information. The technology uses State-Of-The-Art text to speech technology to read exactly what you want the called party to hear. CBX IVR is a full featured IVR that integrates with most switches and analog phone lines. CBX Messenger is a multi-functional product designed to handle all of your automated voice messenger needs. Features List * Custom messaging * Seamless integration * Leaves a complete message * Time and labor saving productivity tool * Compiles statistical reporting and productivity reports * Simple browser interface with new enhanced toolbar
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...