Since 1989, TFB has been a leading developer of software for call centers and businesses across all industries. TFB applications help customer-centric organizations of all sizes leverage existing data and telephony investments to improve customer service, bolster contact center effectiveness, and control costs.
TFB offers a comprehensive suite of turnkey CTI applications, IVR, and flexible software modules for contact centers, as well as highly-customized, industry-specific applications for healthcare, hospitality, education, government, homeland security, and many more.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More