Get a clear picture of who you hire! LOMA offers tools to help you hire and retain contact center employees. Can They Do It? LOMASelect®-REPeValuator is a simulation that assesses critical front-line jobs skills like managing customer relationships, providing accurate information, and managing call time. Will They Last? You can choose candidates with the right skills to do the job, but if they aren’t a good fit for a customer service environment, you can face high turnover, low morale and big expenses. LOMASelect®-Service Index measures a candidate’s preference for working in a customer service environment.
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
Manpower offers over ten years of dedicated call/contact center staffing expertise and exclusive assessment and training programs geared specifically for the call center industry. We’re dedicated to providing scalable, innovative, quality HR solutions and services to businesses of all sizes.
Auditel specializes in telecom bill cost reduction and loss recovery without carrier switches. Auditel's Workshop Training gives personnel the skills to carry out a telecom audit or coordinate the development of a complete telecommunications department.