With experience in sales, sales management, customer service, operations management and business ownership behind us, we’ve probably encountered just about every conceivable industry scenario. We consider it our springboard into determining your company’s needs, as well as the solutions to them. By studying your company—its employees, its offerings, and what makes it tick—we can not only customize course content, but actually incorporate your products and services into our instruction. Our curriculum: Utilizes reality-based training, focusing on skills and techniques that transition naturally into everyday work situations Offers real world role-plays, adapted to your specific work setting Focuses on the training of fundamental sales, service and management principles Concentrates on the belief that training acts as a positive "agent of change" within your organization Founded in 1998, McCoy Enterprises believes that the only way to effect positive change within your company is to form a partnership with it. With the innovative and high impact foundation courses we’ve developed, the changes become measurable and exceedingly more profitable.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Telephone Performance Assessment Services. Our call center services include remote monitoring and mystery calling. All of our programs are designed to provide objective, impartial observations to measure the quality of service provided by your representatives. We specialize in small and large...
We work with clients to develop and manage effective B2B lead generation programs that feed your business a steady stream of qualified leads and appointments. What would it mean to your business if your sales reps doubled the number of appointments they had every week? Let us show you how.