Quality Monitoring (59 companies found)

Compare Quality Monitoring companies specializing in products and services for Call Center Executives and Technology Buyers working in the Call Center Management Industry. Review company profiles and choose the best Quality Monitoring companies for your business needs. Subscribe to an RSS feed of Business Chatter and monitor the developments and breakthroughs in Quality Monitoring.

  • The Connection Contact Center & Consulting Services

    Outsourced Call Center Services Customer Service, Sales and Upsell
    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain...
  • The Taylor Reach Group Inc.

    Contact Center, Call Center and Customer Experience
    Customer Quality Reporting: Contact centers deliver services to customers and prospects by telephone, email, and chat. It is essential that organizations have insight into the quality of those interactions. The internal perspective is often delivered through a quality listening team which reviews contacts and scores...
  • SJS Solutions LTD

    Rating: 5 - 2 reviews
    Founded in 2001, SJS is a manufacturer of advanced visual communications and employee engagement technology. We help companies of all sizes build highly effective call and contact centers. Using our Optymyse range of products to create branded, engaging; wallboards, desktop and mobile displays...
  • Five9, Inc.

    Five9 is the largest pure cloud contact center software provider with more than 1,700 customers and facilitating more than 3 billion calls per year. Five9 is revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around the globe....
  • Nemesysco Ltd.

    Nemesysco Ltd. is a leading provider of voice analysis and emotion detection technologies for defense and civilian markets. Nemesysco's QA5 technology uses advanced voice analysis to scan through all ongoing calls in your call center and identify the ones that are mistreated, in real-time or...
  • Nice Systems

    With more than 5,000 installations worldwide, NICE Systems is the market leader in end-to-end solutions for security and public safety. Our comprehensive, multi-layered solutions are used around the world to improve operational efficiency, while ensuring public safety, and protecting...
  • V3D

  • CSS Inc.

    CSS partners with companies to achieve their goals by providing reliable data, valuable insight and efficient solutions. We offer background screening, laboratory testing and workforce monitoring solutions that are customized to your unique needs and tailored to help you achieve your goals as an...
  • CallMiner Inc

    A complete and accurate understanding of every customer conversation – not just the words that are spoken, but why the customer called and how the call was handled.
  • CRMXchange

    CRMXchange is a premier web site dedicated to providing information in an innovative and interactive environment for CRM/Contact Center professionals. The site offers webcasts, white papers, newsroom, monthly columns, and a showcase for products and services for the industry. the CRMXchange...