Quality Monitoring (60 companies found)

Compare Quality Monitoring companies specializing in products and services for Call Center Executives and Technology Buyers working in the Call Center Management Industry. Review company profiles and choose the best Quality Monitoring companies for your business needs. Subscribe to an RSS feed of Business Chatter and monitor the developments and breakthroughs in Quality Monitoring.

  • The Connection Contact Center & Consulting Services

    Outsourced Call Center Services Customer Service, Sales and Upsell
    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain...
  • The Taylor Reach Group Inc.

    Contact Center, Call Center and Customer Experience
    Quality Management and Customer Experience (CX) Design: We have helped many organizations to reimagine, redesign and redevelop their quality program to ensure a positive alignment with both customer satisfaction and NPS. We work with our clients to identify: ⦁ Activities or processes required for a contact to be aligned to the business objectives of...
  • ARC Consulting, LLC

    Telephone Performance Assessment Services. Our call center services include remote monitoring and mystery calling. All of our programs are designed to provide objective, impartial observations to measure the quality of service provided by your representatives. We specialize in small and large...
  • Servion Global Solutions

    Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms...
  • Five9, Inc.

    Five9 is the largest pure cloud contact center software provider with more than 1,700 customers and facilitating more than 3 billion calls per year. Five9 is revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around the globe....
  • SJS Solutions LTD

    Rating: 5 - 2 reviews
    Founded in 2001, SJS is a manufacturer of advanced visual communications and employee engagement technology. We help companies of all sizes build highly effective call and contact centers. Using our Optymyse range of products to create branded, engaging; wallboards, desktop and mobile displays...
  • Nemesysco Ltd.

    Nemesysco Ltd. is a leading provider of voice analysis and emotion detection technologies for defense and civilian markets. Nemesysco's QA5 technology uses advanced voice analysis to scan through all ongoing calls in your call center and identify the ones that are mistreated, in real-time or...
  • Nice Systems

    With more than 5,000 installations worldwide, NICE Systems is the market leader in end-to-end solutions for security and public safety. Our comprehensive, multi-layered solutions are used around the world to improve operational efficiency, while ensuring public safety, and protecting...
  • V3D

  • CSS Inc.

    CSS partners with companies to achieve their goals by providing reliable data, valuable insight and efficient solutions. We offer background screening, laboratory testing and workforce monitoring solutions that are customized to your unique needs and tailored to help you achieve your goals as an...