Performance Management (70 companies found)

Compare Performance Management companies specializing in products and services for Call Center Executives and Technology Buyers working in the Call Center Management Industry. Review company profiles and choose the best Performance Management companies for your business needs. Subscribe to an RSS feed of Business Chatter and monitor the developments and breakthroughs in Performance Management.

  • The Connection Contact Center & Consulting Services

    Outsourced Call Center Services Customer Service, Sales and Upsell
    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain...
  • The Taylor Reach Group Inc.

    Contact Center, Call Center and Customer Experience
    Snapshotz™: Snapshotz™ Audit takes an indicative approach as it is a self-directed assessment of the Call Center/ Contact Center. Snapshotz™ Online is the world's first and only SaaS-based call center audit tool. Snapshotz™ assesses your call center or contact center across 8 categories, 29...
  • Quality Contact Solutions, Inc.

    Telemarketing Telemanagement: Telemanagement is a term that describes the practice of managing inbound or outbound telemarketing programs for clients that outsource them to one or more external service providers. Typically the telemanagement function is performed by an external third party that has 100% responsibility for...
  • Salesforce.com

    Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
  • ClickFox

    ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...
  • erwin, Inc.

    erwin, Inc. makes the world’s No. 1 data modeling software, trusted by more than 50,000 data professionals in 60+ countries. As a stand-alone company since March 2016, we’ve expanded our focus from data modeling to holistic data management to bring innovation across that spectrum, including...
  • ARC Consulting, LLC

    Telephone Performance Assessment Services. Our call center services include remote monitoring and mystery calling. All of our programs are designed to provide objective, impartial observations to measure the quality of service provided by your representatives. We specialize in small and large...
  • Servion Global Solutions

    Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms...
  • PeopleKeys

    Values: The Values Style Report helps us understand our internal value system which we use daily to make judgments about tasks, relationships, issues, events, and goals. This profile focuses on one’s values style and internal motivators. Understand what internally motivates you and guides you in your...
  • nGUVU

    OUR MISSION IS TO CREATE A BETTER EVERYDAY WORK EXPERIENCE FOR CONTACT CENTER AGENTS. WE GAMIFY THEIR RESPONSIBILITIES, EMPOWERING AND MOTIVATING THEM TO SELF-MANAGE AND IMPROVE CONTINUOUSLY BY BRINGING A SENSE OF FUN AND COLLABORATION TO ACHIEVING OBJECTIVES. nGAGEMENT by nGUVU nGAGEMENT uses...