Customer Service Analytics (19 companies found)

Compare Customer Service Analytics companies specializing in products and services for Call Center Executives and Technology Buyers working in the Call Center Management Industry. Review company profiles and choose the best Customer Service Analytics companies for your business needs. Subscribe to an RSS feed of Business Chatter and monitor the developments and breakthroughs in Customer Service Analytics.

  • The Taylor Reach Group Inc.

    Contact Center, Call Center and Customer Experience
    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more...
  • Servion Global Solutions

    Omnichannel Customer Experience & Contact Center Solutions
    Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms...
  • Dataman Group Direct

    Rating: 5 - 1 review
    Dataman Group offers direct mail & telemarketing lists and hundreds of different options designed for top response. Homeowners; Mortgage Holders; Hotline Lists of New Homeowners, Parents of New Babies, New Movers & New Businesses; Ailment Sufferers, Lifestyle & Donor Lists; Turning 65-ers; Auto...
  • ClickFox

    ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...
  • @International Services

    @International Services is a provider of "internationalization solutions”, a one-stop-shop for language localization of IVR, software, multimedia, kiosks, web and interfaces. @International Services supports product developers and marketers through translation and localization in all fields, and...
  • Nemesysco Ltd.

    Nemesysco Ltd. is a leading provider of voice analysis and emotion detection technologies for defense and civilian markets. Nemesysco's QA5 technology uses advanced voice analysis to scan through all ongoing calls in your call center and identify the ones that are mistreated, in real-time or...
  • CallMiner Inc

    A complete and accurate understanding of every customer conversation – not just the words that are spoken, but why the customer called and how the call was handled.
  • Amtelco

    Customer Service Analytics / Reporting Solutions: Measure and increase your profitability with all the relevant analytics possible. Schedule reports to run when you need them. Being accountable and credible means having precise, accurate statistics and reports. Infinity’s Unified Reports allows you to report on a myriad of factors. Reporting...
  • Accurate Always, Inc.

    Voxida call recording servers, used in high-traffic call center environments, support all major PBX interfaces and VoIP for comprehensive telephone call recording and quality monitoring in diverse contact centers. Voxida’s intuitive interface, user documentation and computer-based training...
  • First Data Corp.

    First Data Voice Services develops and hosts automated voice applications. Our inbound self-service applications and multi-channel outbound notification solutions will improve your customers’ experience while you utilize the latest technology with minimal upfront costs. Leverage First Data’s...