The Connection is an award-winning U.S.-based live operator outsource contact center provider that has repeatedly been rated by Customer Inter@ction Solutions Magazine as one of the “Top 50” service agencies in the country. We have also recently distinguished for the last four years as an MVP (Marketing Via Telephone) Quality Award recipient. We have extensive experience with inbound customer service and sales programs. We have the capacity to handle over 100 million calls a year. We provide our clients with the best of all worlds: superior quality, experience, and “hands on” service coupled with the advanced technical capabilities of the finest call centers in the country.