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OnviSource, Inc

1255 West 15th St. Ste 620
Plano, TX 75075

Research By OnviSource, Inc

"Speech Analytics Made Simple"
In this paper we hope to demystify speech technology and turn the discussion toward pinpointing practical ways speech analytics can not only help you do your job better but...Read More
By: OnviSource, Inc | Published: 8/19/2010

Related Research

Building a World-Class Quality Assurance Program
Contact center customer service is an essential component in both customer relationship management and customer experience management. Firms who excel in providing customer...Read More
By: VPI | Published: 10/28/2010
Understanding Visual User Interface Design
Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with...Read More
By: Pronexus Inc. | Published: 11/12/2010

About OnviSource, Inc:

OnviSource, Inc. is a Delaware Corporation headquartered in Plano (Dallas area), Texas with an Operations Center in Oklahoma. OnviSource is a leading provider of highly affordable and integrated Workforce Optimization and Customer Interaction Management software and award-winning outsourcing solutions.

OnviSource’s product suite, OnviCenter 6, offers highly affordable, fully integrated software solutions for inbound and outbound call handling, workforce optimization, agent transaction automation and contact center business applications.

OnviSource’s award winning OnviServ offers performance-based and technology-enabled outsourcing services in telemarketing, campaign management, order processing-fulfillment and customer support.

OnviSource has provided contact center solutions to thousands of business enterprises worldwide.
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Products by OnviSource, Inc

Available from: OnviSource, Inc
OnviCord is an affordable suite of Workforce Optimization products that provide the features required to perform Quality Management effortlessly - OnviCord PRO Call Recording, recording with...Read More
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