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News About Call Center Management and Software

Stay informed with the latest news releases and real-time Business Chatter from stellar companies serving the call center industry.
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Related Research You May Be Interested In
Building a World-Class Quality Assurance Program
Contact center customer service is an essential component in both customer relationship management and customer experience management. Firms who excel in providing customer service consistently...Read More
By: VPI | Published: 10/28/2010View all white papers by VPI
Understanding Visual User Interface Design
Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with advances in technology,...Read More
By: Pronexus Inc. | Published: 11/12/2010

Recent News

02/07/2012
U.S. Patent and Trademark Office Selects Unisys for Software Development for Next-Generation Systems
U.S. Patent and Trademark Office Selects Unisys for Software Development for Next-Generation Systems
 
02/07/2012
Unisys - CRM Services
U.S. Patent and Trademark Office Selects Unisys for Software Development for Next-Generation Systems
 
02/06/2012
Rittal Corporation
Click here to download Product Liturature http://a11.bz/F9cHw
 
02/02/2012
CA
CA Technologies Positioned in the Leaders Quadrant of the Magic Quadrant for User Authentication
 
02/02/2012
CA Technologies Positioned in the Leaders Quadrant of the Magic Quadrant for User Authentication
CA Technologies Positioned in the Leaders Quadrant of the Magic Quadrant for User Authentication
 
02/01/2012
CA Technologies Announces Winners of CA AppLogic Partner Awards
CA Technologies Announces Winners of CA AppLogic Partner Awards
 
02/01/2012
CA
CA Technologies Announces Winners of CA AppLogic Partner Awards
 
02/01/2012
CA
New CA ERwin® Solutions Enable Collaborative Modeling For Cloud and On-Premise Data
 
02/01/2012
New CA ERwin® Solutions Enable Collaborative Modeling For Cloud and On-Premise Data
New CA ERwin® Solutions Enable Collaborative Modeling For Cloud and On-Premise Data
 
01/31/2012
Salesforce.com Revolutionizes Customer Service for a Social and Mobile World with Desk.com
Salesforce.com Revolutionizes Customer Service for a Social and Mobile World with Desk.com
 
 
Related Research You May Be Interested In
Call Recording for Healthcare: Compliance Rules & Regulations for HIPAA, PCI and NACHA
Healthcare businesses are rapidly expanding call recording throughout their organizations to improve patient satisfaction and document patient related communications for compliance. Because of...Read More
SIP Trunking Benefits and Best Practices
Overview of SIP trunking: what is SIP trunking, what are the benefits, how to deploy, security. Issues, opportunities, solutions.
News 1-10 of 100
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