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News About Call Center Management and Software

Stay informed with the latest news releases and real-time Business Chatter from stellar companies serving the call center industry.
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Related Research You May Be Interested In
Solving the Firewall/NAT Traversal Issue of SIP
What is SIP, and why do traditional firewalls block SIP traffic? This whitepaper provides an overview of the SIP protocol, the function of firewalls, why firewalls block SIP traffic, and how to...Read More
By: Ingate Systems | Published Date: 8/23/2010
SIP Trunking Benefits and Best Practices
Overview of SIP trunking: what is SIP trunking, what are the benefits, how to deploy, security. Issues, opportunities, solutions.
By: Ingate Systems | Published Date: 8/23/2010

Recent News

09/02/2010
Salesforce.com Chief Financial Officer to Present at Upcoming Investor Events
Salesforce.com Chief Financial Officer to Present at Upcoming Investor Events
 
09/01/2010
Salesforce.com Announces Cloudforce 2010: London, the UK's Largest Cloud Computing Event
Salesforce.com Announces Cloudforce 2010: London, the UK's Largest Cloud Computing Event
 
09/01/2010
Advice for the Hospitality Industry: Demonstrate Flexibility During the Labor Day Holiday
Advice for the Hospitality Industry: Demonstrate Flexibility During the Labor Day Holiday
 
09/01/2010
Salesforce.com Introduces Jigsaw for Salesforce CRM
Salesforce.com Introduces Jigsaw for Salesforce CRM
 
09/01/2010
Unisys Announces Sale of UK-Based Insurance and Pension Processing Business
Unisys Announces Sale of UK-Based Insurance and Pension Processing Business
 
08/31/2010
AWPRx Moves Workers' Compensation Pharmacy Management to the Cloud With Salesforce.com
AWPRx Moves Workers' Compensation Pharmacy Management to the Cloud With Salesforce.com
 
08/26/2010
Synergy Solutions Ranked on 2010 Inc. 5000 List
Synergy Solutions Ranked on 2010 Inc. 5000 List
 
08/26/2010
Salesforce.com Chief Financial Officer to Present at Upcoming Investor Bus Tours
Salesforce.com Chief Financial Officer to Present at Upcoming Investor Bus Tours
 
08/26/2010
Granicus Builds 20 Custom Applications in 20 Weeks on Force.com to Manage Rapid Growth
Granicus Builds 20 Custom Applications in 20 Weeks on Force.com to Manage Rapid Growth
 
08/25/2010
Kewaunee Scientific Corporation Declares Quarterly Dividend
Kewaunee Scientific Corporation Declares Quarterly Dividend
 
 
Related Research You May Be Interested In
"Speech Analytics Made Simple"
In this paper we hope to demystify speech technology and turn the discussion toward pinpointing practical ways speech analytics can not only help you do your job better but shine the corporate...Read More
By: OnviSource, Inc | Published Date: 8/19/2010
Small Call Centers: Challenges and Opportunities
All call centers regardless of size have the same basic needs to drive customer satisfaction, grow revenues, control costs and capture and convey valuable market intelligence. For too long, the...Read More
By: dvsAnalytics, Inc.  | Published Date: 8/19/2010
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