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Altitude Software

90 Allstate Parkway
Suite 601
Markham, ON L3R 6H3
Canada

Research By Altitude Software

The Importance of Real Time Business Performance Analytics in Achieving Contact Center Goals
The key to organization’s success is to pay attention to the weaknesses and opportunities through the eyes and ears of the contact center operations – the place where there...Read More
By: Altitude Software | Published: 11/19/2010

Related Research

Building a World-Class Quality Assurance Program
Contact center customer service is an essential component in both customer relationship management and customer experience management. Firms who excel in providing customer...Read More
By: VPI | Published: 10/28/2010
Understanding Visual User Interface Design
Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with...Read More
By: Pronexus Inc. | Published: 11/12/2010

About Altitude Software:

Altitude Software, is the leading independent contact centre vendor for unified interaction solutions. Altitude uCI™ (Unified Customer Interaction) suite over IP manages, measures, and improves relationships with each interaction from small to large organizations worldwide, Altitude is recognized for its leadership in Outsourcers.

Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact centre. Since Altitude uCI was engineered to integrate easily with enterprise front office and back-office systems, Altitude uCI delivers significant cost benefits, revenue benefits, and intangible benefits with a limited up-front investment. Altitude uCI not only allows users to achieve return on investment in a limited time frame, but also provides a successful solution to their customer interaction and organizational efficiency strategies.

Products by Altitude Software

Available from: Altitude Software
Altitude uCI™ was designed to speed up your operations, while simplifying the management of contact center complexity, since it increases productivity, reduces operational efforts, and, ultimately,...Read More
Available from: Altitude Software
Altitude vBox is based on Asterisk, the world's most popular open source telephony project, and was optimized by Altitude Software for performance, usability, reliability, scalability and direct...Read More
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