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Allen Interactions

8 West 78th Street
Suite 450
Minneapolis, MN 55423-4215

Related Research

Building a World-Class Quality Assurance Program
Contact center customer service is an essential component in both customer relationship management and customer experience management. Firms who excel in providing customer...Read More
By: VPI | Published: 10/28/2010
Understanding Visual User Interface Design
Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with...Read More
By: Pronexus Inc. | Published: 11/12/2010

About Allen Interactions:

DialogCoach is a training system that simulates business conversations using voice recognition technology to listen to contact center professionals as they practice handling calls. DialogCoach provides virtual dialogues with your people to teach them to say the right things at the right times
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