About AllThingsValued Consulting:
AllThingsValuedâ„¢ is a recognized 'best practice' and award winning "Relative" Performance Evaluation Process for call centers which precisely identifies and ranks agent contribution, eliminating bias, subjectivity and inconsistency in performance ratings. A "relative performance scorecard" has major advantages over the more common "balanced scorecards". 1) it is more precise; 2) fairer for the agents, and 3) is highly motivating.