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Call Center Marketplace > ACDs/PBXs/Customer Routing Platforms > ACE COMM

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ACE*COMM

704 Quince Orchard Road
Gaithersburg, MD 20878-1751

Building a World-Class Quality Assurance Program Contact center customer service is an essential component in both customer relationship management and customer experience management. Firms who excel in providing customer...Read More By: VPI \| Published: 10/28/2010


Understanding Visual User Interface Design Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with...Read More By: Pronexus Inc. \| Published: 11/12/2010

NetPlus is an advanced enterprise operations support system (EOSS), specifically designed for enterprise-level convergent communications networks.