Product Spotlight
  • Available from The Taylor Reach Group Inc.

    There is no activity more critical, for any Call Center/ Contact Center, than understanding the demand requirements for the center and the resource allocation to meet this demand. Taylor Reach has assisted small Call Centers and global Contact Centers to improve the accuracy, performance and... Read More
Top Companies
  • The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. Read More
  • Integrated VoIP and TDM Platform providing bulk call generation, protocol analysis and QoS measurements. Read More