Product Spotlight
  • Available from The Taylor Reach Group Inc.

    Often, a new perspective can identify areas of improvement that are overlooked due to monotonous consistent experiences, and the distraction of daily operations. Taylor Reach has the tools necessary to quickly assess and provide solutions to gain true operational insights. Are you committed to... Read More
  • Available from Servion Global Solutions

    Servion offers assessment services for existing WFO implementations. Based on an analytics-led approach, Servion WFO consultants analyze current customer interaction routing and scheduling practices to recommend optimal shifts that lead to an enhanced customer experience. Read More
Top Companies
  • The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. Read More
  • Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More