Product Spotlight
  • Available from The Taylor Reach Group Inc.

    Statistic:80% of Customer Service outsourcing projects designed to cut costs, will fail. The Call Center and Contact Center outsourcing industry is rapidly changing. With the continuous evolution of technology and locations, it can be difficult to keep up with the transformations. That’s... Read More
Top Companies
  • The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. Read More